Microplane Direct Shipping Policy
This shipping policy and all the information explained throughout applies to orders placed on www.microplane.com only. All orders ship from McAllen, TX, 78501, USA.
NOTE: As a US manufacturer, we close our office to celebrate Christmas.
From December 21- January 2nd, orders will be received but processed and shipped on January 2, 2019. Thank you for your understanding, and we wish you a happy holiday!
Same Day Shipping
Most orders received Monday - Friday by 11:00 am CST ship the same day. Same Day Shipping is subject to product availability and holiday restrictions. We follow the United States Postal Service holiday schedule and do not ship on postal holidays. Please visit USPS.com for their current holiday schedule.
Our Free Shipping promotion only applies to the standard shipping option on orders over $50. After discounts and any applicable promotional codes are applied, the subtotal must meet the minimum order qualifications set for the Free Shipping promotion.
Exclusions and Additional Details
Promotion excludes expedited shipping, additional rates apply.
Free Shipping promotion only applies to delivery addresses in the 48 contiguous United States. The promotion does not apply to shipments sent to Alaska, Hawaii, APO/FPO addresses or P.O. Box addresses. Orders must ship to a single address.
Microplane® Direct reserves the right to change or discontinue the free standard shipping promotion at any time without notice
How It Works
If your order qualifies for Free Shipping, a free standard shipping option will be seen at checkout. Select this option before completing your order. No promo code needed.
Determining Shipping Rates and Transit Times
Shipping rates are dependent on total weight and the shipping destination. To determine the most accurate shipping rate for your order, go to your cart and after selecting the shipping destination, you will see various shipping methods and rates towards the bottom of the page.
Transit times are dependent on the shipping destination and any holiday restrictions. On average most orders shipped from our facility are delivered within 3-5 business days from the date the order was shipped. Expedited shipping is available for orders that require faster travel, additional rates apply. Please note, USPS 2-Day Priority is a service marketed by USPS and is NOT a guaranteed service. Please contact USPS for more information regarding this service.
By default, orders submitted on this website are shipped via the U.S. Postal Service unless otherwise specified. Please see chart below for more info. Click on shipping method for more details, restrictions may apply. Note: Transit times are based on carrier's transit time. This is not a guaranteed service offered by Microplane Direct.
|Order Details||Default Shipping Method||Transit Time|
|Under 13 oz||USPS First Class Mail||1-5 days|
|Over 13 oz||USPS Priority Mail||1-3 days|
If you need your order quicker, we also offer expedited shipping, additional rates apply. Please see chart below for more info. Note: Transit times are based on carrier's transit time. This is not a guaranteed service offered by Microplane Direct.
|Expedited Shipping Method||Transit Time|
|USPS Priority Mail||1-3 days|
|FedEx Home Delivery||1-5 days|
|FedEx 2 Day||End of second business day|
|FedEx Standard Overnight||Next business day|
For other expedited options not listed above, please contact us at 800-555-2767 or at firstname.lastname@example.org
Holiday Shipping Deadlines
Any shipping deadlines for holiday deliveries published throughout the website are based on current USPS holiday shipping schedules published on usps.com. Applies to domestic shipments only.
Multiple Shipping Locations
At the moment we cannot ship a single order to multiple locations. If you wish to ship products to multiple shipping addresses, multiple orders will have to be submitted. Sorry for the inconvenience.
Any dispute or claim relating in any way to these to the Terms and Conditions, this Website, or any products or services sold or distributed by or through this Website, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to the Terms and Conditions. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.