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In observance of the Thanksgiving holiday, we will be closed Thursday, Nov. 27th and Friday, Nov. 28th. We will resume normal shipping operations on Monday, Dec. 1st.

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FAQs - Product Support

How do I clean my Microplane Kitchen Tools?
You can always browse to the exact product page and see the 'Use and Care' section of the page for specific instructions on each product.

Most Microplane Kitchen Tools are top-rack dishwasher safe, with the exception of the covers and any tops or lids. We recommend you rinse the tools in warm water immediately after use to assist with the removal of any trapped particles. After soaking the tools, brush off any particles with a cleaning brush and stroke in the same direction as the teeth.

ALWAYS exercise extreme caution when handling sharp objects.
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How can I get another copy of a tool instruction sheet?
Please click on the 'Tool Instructions' link located in the header and footer of the website.

Note: Currently, we only have select tool instructions. If you need tool instructions on an item that is not listed, please contact Customer Service at service@microplanedirect.com.
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What kind of warranty do you offer?
We at Microplane love our customers and want everyone to be thrilled with our products. If you have a problem, please contact us and we will do our best to solve it to your satisfaction. Solutions can include a replacement or a substitution. Please keep in mind that only products purchased from this website can be refunded. Please notify us within 30 days of purchase. Thanks for understanding.

If you need to return an item purchased from this website, please contact Customer Service at service@microplanedirect.com.

If you need to return an item purchased outside of the website, please refer to the following directory for assistance with specific product lines.

Kitchen Wholesale and Product Assistance:
Toll-Free: 800.555.2767
Phone: 1.479.880.9632
Fax: 479.967.0404
kitcheninfo@microplane.com

Personal Care Wholesale and Product Assistance:
Toll-Free: 800.555.2767
Phone: 1.479.880.9632
Fax: 479.967.0404
pcinfo@microplane.com

Woodworking Wholesale and Product Assistance:
Toll-Free: 866.968.6665 x4999
Phone:1.479.968.5455
Fax: 479.968.5460
wwinfo@microplane.com
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How can I buy Microplane products locally?
Please visit our 'Find a Store' page to find a store in your area. The link is available at the top left-hand corner of our website.

The form will prompt for your address and/or zip code and the results will be given below the map. If you still do not find what you are looking for, please contact us.
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How can I order replacement parts for Microplane products?
Some replacement parts are listed on our website; however, some may not be listed. Please contact us to request replacement parts that are not listed on the website.
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How can I find out which Microplane product is best suited for my needs?
Microplane offers many different types of high-quality blades and styles to accommodate our individual customers needs. Please visit our 'Microplane Tool Comparison Chart' to give you an idea of what each blade is used for.

If you still need more assistance with choosing the best product to suit your needs, please feel free to contact us.
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Can I order a replacement cover for my Microplane kitchen tool?
Yes, replacement covers can be purchased on our website. Navigate to the series of your Microplane tool to find the correct replacement cover. You can also access our Replacement Cover Ordering Guide by clicking the link located in the Service & Support section of our website.

If you need further assistance, you can always contact Customer Service at service@microplanedirect.com.
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What is "Colorblind"?
Our "Colorblind" products are discounted products that have slight discoloration to the plastic, may include less popular color handles or may simply be overstock merchandise. These products function just the same as our regular stock as they feature the high-quality, unsurpassed Microplane blade technology.
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What is your "Sticker Deal" all about?
Our "Sticker Deal" products are discounted products that may be prepackaged for retail merchandising and may include retail stickers, labels or other forms of retail packaging. These products function just the same as our regular stock as they feature the high-quality, unsurpassed Microplane blade technology.
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What are "Factory Seconds"?
Our "Factory Seconds" products may contain factory blemishes such as discoloration to the plastic, misaligned labels, and minor dings and scratches. These products function just the same as our regular stock as they feature the high-quality, unsurpassed Microplane blade technology.
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